Privacy Policy
Last updated:
1. Information We Collect
1.1 Information You Provide
- Email address (required for service)
- Payment information (processed securely through Stripe)
- Communication preferences
- Any information you provide in support requests
- Any information you provide in polling
1.2 Information We Collect Automatically
- Website usage data and analytics
- Device information (browser type, operating system)
- IP address and general location data
- Email engagement metrics (opens, clicks)
2. How We Use Your Information
We use your information to:
- Provide flight deal alerts and notifications
- Process payments and manage your subscription
- Send you service-related communications
- Improve our service and user experience
- Respond to your inquiries and support requests
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
3.1 Service Providers
We share information with trusted third-party service providers who assist us in operating our service, including:
- Stripe (payment processing)
- Email service providers
- Analytics services
- Customer support tools
3.2 Legal Requirements
We may disclose information if required by law or to protect our rights, property, or safety.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
• All data is encrypted in transit and at rest
• Payment information is processed securely through Stripe
• Access to personal data is limited to authorized personnel
• Regular security audits and updates
5. Data Retention
We retain your personal information for as long as necessary to provide our service and comply with legal obligations. Specifically:
- Account information: Until you cancel your account
- Payment records: As required by law (typically 7 years)
- Email engagement data: 2 years after last interaction
- Support communications: 3 years after resolution
6. Your Rights
You have the right to:
• Access your personal information
• Correct inaccurate information
• Delete your account and data
• Opt out of marketing communications
• Data portability (receive your data in a portable format)
• Withdraw consent where applicable
To exercise these rights, contact us at support@flycheapdeals.com
7. Cookies and Tracking
We use cookies and similar technologies to improve your experience on our website. You can control cookie settings through your browser preferences.
• Essential cookies: Required for basic website functionality
• Analytics cookies: Help us understand website usage
• Preference cookies: Remember your settings and preferences
8. Third-Party Links
Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.
10. International Users
If you are accessing our service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service. Your continued use of the service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at support@flycheapdeals.com